Technical Support Customer Satisfaction Survey

The questions below ask you to rate the degree to which you believe the
condition to be true. The rating scale is between 1 and 10, with 1 being the
least positive response and 10 being the most positive response. Select the
number that represents your opinion for each of the five questions below.

Please complete at least the required fields marked by a red asterisk (*),
then press the submit button below.

1) Was your call answered courteously?
    (*) Rating: 1 2 3 4 5 6 7 8 9 10 (1=least positive response | 10=most positive response)

2) Did the support technician listen to your problem?
    (*) Rating: 1 2 3 4 5 6 7 8 9 10 (1=least positive response | 10=most positive response)

3) Did the technician provide accurate information?
    (*) Rating: 1 2 3 4 5 6 7 8 9 10 (1=least positive response | 10=most positive response)

4) Did the technician provide helpful information?
    (*) Rating: 1 2 3 4 5 6 7 8 9 10 (1=least positive response | 10=most positive response)

5) In a similar situation, would you want this technician to help you again?
    (*) Rating: 1 2 3 4 5 6 7 8 9 10 (1=least positive response | 10=most positive response)

(Optionally) You may provide your United Systems Software customer number,
and express whether you would like to be contacted to discuss your experience.

Customer #:

Would you like to be contacted regarding your experience? Yes No

If yes, please supply your name, phone number and any additional comments.

Name: Phone:

Additional Comments: